Terms of Service
Scheduling: Please contact Missouri Home Tours via email, text or telephone (314-225-8587) no less than 24 hours before your preferred shoot time. Due to the number of spam calls I get by having an online website, please text or email for initial contact. I will save your telephone information after we've booked a shoot so I can see who's contacting me by telephone.
The shoot will take between 1.0 to 4 hours depending on the photography service ordered and the size of the home or property. Most homes can be shot within 2.0 hours. I produce high quality images that take more time to produce than most other local photographers. I make appointments several days in advance, especially from March to October. See my cancellation and weather policy below.
Payment: Please be prepared to pay the photographer at the time of image delivery. Real estate clients are expected to pay for images when the invoice is presented. New clients can expect to receive a preview set of images with my watermark, enabling you to evaluate the images before payment. I take credit card payments using Square. Invoices are sent to your email address and must be settled prior (New Clients Only) to sending a link to the images.
Past Due Accounts: Please have all invoices paid when presented. Real estate clients are expected to pay for images when the invoice is presented. Net 30 payment is reserved for commercial clients. After 30 days, I will add an additional 10% to the invoice for each 30 days of non-payment. Please be aware that my usage dictates that the images are paid in full prior to my giving permission to use the images. This means that you will be in violation of my copyright for posting images that have not been paid in full.
The Shoot: The homeowner or someone authorized by the homeowner (the agent) should be present at the shoot to give access to the home and to discuss any special considerations such as what should be included or excluded in shots. My goal at the shoot is to provide quality photos that include a front exterior, back exterior and all the major rooms such as the living room, dining room, family room, kitchen, master bedroom, master bath and bedrooms. Powder rooms, small bathrooms, utility rooms or garages are not a shooting priority unless you give me direction otherwise. I'm a member of the St. Louis Association of REALTORS and have SUPRA Key access. If the agent, home, or business owner can't be present, I can access the property with your permission.
Ready Condition: Please make sure that the home or property is ready for photography at the time of the shoot. It's the Realtors' responsibility to educate the homeowners how to best prepare the home or property for photography. I'm a service oriented individual. If it's in the best interest of the seller to reschedule an unprepared property, I will do so. Please visit my Photography Prep page for tips on how to best prepare for photography.
Ready condition includes having the rooms organized and clean and making sure that contractors are not working on properties during the scheduled photography session. I have the right to refuse to photograph unsafe properties and charge my minimum rate of $85 for my time.
Missouri Home Tours, LLC is not a staging service. Small items such as towels from the stove, coffee pots, and other easy to move furnishing may be moved to create a better image. However, Missouri Home Tours does not move furniture or anything of value. The home will be shot in the condition it is upon my arrival. If the client wishes to move objects during the shoot, clean, approve camera framing, or recreate images found in someone else's work, then commercial pricing will be utilized.
Image Editing: Basic image editing is included with the price of the pictures. Upon request, extensive editing to remove scratches from furniture, marks off walls, object removal, smudges on stainless steel appliances or mirrors, and the like will either be billed at $50/hour (billed in 15 minute increments) or outsourced to a professional retouching service. This will cause a delay in receiving images with the 24 delivery mark. Please make sure you follow MLS rules regarding edited images. Missouri Home Tours, LLC is not responsible for requested image edits. Editing to the property itself will need to be signed off on by the Realtor who ordered the service.
Mileage: Missouri Home Tours, LLC offers free mileage for properties within 35 miles each way of my home address in Pacific, Missouri. Downtown St. Louis is 35 miles from my location. Additional mileage (greater that 70 miles round trip) is billed an extra $10.00. Mileage after the $10.00 fee will be billed at the 2018 IRS Mileage Rate of $.545 per mile.
Pets and People: Please make sure pets are contained during the shoot. Pets and people are never included in real estate photos and need to be out of the way during the shoot.
Cancellation and Weather Policy: If cancellation or rescheduling is necessary, please give me 24 hours notice. There will be a cancellation charge of $50 if shoots are not cancelled with in 24 hours. If cancellation or rescheduling occurs upon my arrival to the property, my basic minimum rate of $85.00 will be assessed. In the event of poor weather conditions, Missouri Home Tours will arrange another time to photograph at no penalty to the client. Weather related rescheduling is not applicable if I've already left my home to photograph the property. If not contacted, I will assume that the scheduled session time is active.
Photo Delivery: Once the photos are shot they will be edited and optimized for quality and delivered to you via WeTransfer within 24 hours (Real Estate). You will receive an e-mail with a link and instructions on downloading your photos. Please make sure I have your email address to send the link to the Dropbox folder. Missouri Home Tours does not deliver photography on CD, DVD, or flash drive.
Photo Rights and Usage: All photos produced for the client may be used by that agent for all marketing associated with the current sale of the property in accordance with local MLS rules. Please note that the photos will be copyrighted by the photographer. A license granted only to the agent and their MLS and NOT to any other party. Any usage of the photos by a third party, including but not limited to architects, builders, stagers, designers, sellers or buyers is prohibited unless approved in writing by the photographer. Missouri Home Tours, LLC / Jason Lusk own all images produced. You may not give copies of the images to homeowners, other agents, or use on your website (except for marketing that single property) unless approved by Missouri Home Tours, LLC.
Commercial photography: Please contact me to schedule photography that is commercial in nature.
Updated January 2018